Hello there! Let's get your questions answered. Because we know booking the right booth for your event and ensuring the best experience for your guests is important, we hope you find what you're looking for. If not, feel free to shoot us an email! We're here to help make your booking decision as simple as possible!
Is payment required to book?
Yes. We do require a 50% deposit along with a signed agreement to secure your date(s).
Does someone run the booth for me?
Yes. For the safety of the booth and your guests, we have an attendant present and operating the booth at every event.
What size setup area is needed?
We prefer a 10x10 space but can make it work in an 8x8 space.
Can you set up early?
We only require 1 hour for a standard setup; however, if you would like us to be there earlier we offer an idle hour fee so we are able to set up and put the booth on hold until you're ready to begin.
How many outlets do you need?
We only require one standard 120 volt outlet to function and run our booth. That's it! Please note, our booth can not function on a dimmer switch and does require a 3-pronged outlet.
Do we pay for set up and tear down?
Nope! We arrive about one hour early to set up and tear down is super quick. Our pricing is all inclusive so you won't see any additional fees for this.
Can we set up the booth outside?
Yes, absolutely! Our booth may be placed inside or outside, but must be protected from weather. If it is raining or windy we will need to be placed inside of a tent or some form of covering so our booth and equipment does not get damaged. If it is raining and adequate protection isn't available we will request to be placed inside.
Does the booth print?
The booth does not print but it does provide highly sharable digital content.
Is a backdrop included?
We do include one of our standard backdrops if you'd like! Otherwise, you're welcome to use the space at your venue as a backdrop, giving you the freedom to create what you want. If you are looking for a custom or branded backdrop, let us know in your booking request and we can include this in your quote.
How do I get my picture after the event?
All of your pictures will be accessible via your custom gallery live during your event (subject to wifi availability). We will also provide you with a link within one week of your event with access to all of your pictures.
Are props included?
We do include standard props with all rentals. If you want custom props, let us know! If you can dream it, we can create it. Let us know in your booking request and we'll include a quote.
What if my venue doesn't have wifi?
That's ok! If wifi isn't available, all of your pictures will be uploaded to a custom link for you to view after the event is finished.